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Precision Medicine Requires Precision Health IT

If you follow the news at all, you can’t have missed the discussions about the Precision Medicine Initiative, which first came to light in President Obama’s State of the Union speech in January. The...

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Read the Latest on Proposed Meaningful Use Rules – Part 1

Many have been calling for more information on CMS’ proposed rules on Meaningful Use Stage 3, and Modifications to Meaningful Use in 2015 through 2017, along with details of the comment process.  I...

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Important Proposed Meaningful Use Reporting Changes: Part 1

By now, you’ve all (hopefully) read my previous post  on the proposed Meaningful Use Stage 3 rule. That proposed rule is a dramatic departure from the current Stage 2 rule, making significant strides...

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New Proposed Meaningful Use Reporting Changes: Part 2

As we discussed in our previous post,  the CMS folks have been burning a lot of midnight oil this spring. The Proposed Rule for Modifications to Meaningful Use in 2015 through 2017  contains many...

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How to Calculate Your Service Desk Cost-Per-Contact

Cost-per-contact is one of the primary Key Performance Indicators (KPI) used to measure the success of your Service Desk. As a health IT professional, do you know your hospital’s cost-per-contact as it...

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Happy “Data Independence Day”— Healthcare’s July 4 Event

Patient engagement advocates are on a fiery new campaign, using the symbolism of July 4 to raise the flag higher for patients’ rights to freely enjoy “meaningful use” of their electronic medical...

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The 3 Greatest Cost Challenges Facing Your Service Desk

Many, if not most hospitals have accepted the necessity of incorporating a dedicated Service Desk within their IT operations. With the complexity of new EHRs and other systems required in healthcare...

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Changing EMRS? This Time Make Your Users Happy.

A notable, negative outcome of Meaningful Use has been discontent. One-third of physician EMR users were “very dissatisfied” with the ability of their EMR to decrease their workload,  according to a...

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Top Ten Reasons Why You Need an IT Assessment — Part 2

With so many IT initiatives on your organization’s plate today, the IT department must be performing at its peak potential.  Every hospital  IT shop goes through ups and downs — the latter often due to...

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Top Ten Symptoms of a Sick Service Desk

If your hospital is suffering from at least two of the following pain points — because of IT service desk (help desk) issues — it’s time to review your support practices, procedures, service levels and...

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Good News: Changes in Meaningful Use for 2015

Finally, some good news about Meaningful Use in 2015! CMS announced yesterday that it is planning to engage in rulemaking this spring that would update the Meaningful Use programs beginning in 2015,...

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Top Ten Signs That Your Hospital Needs an IT Assessment — Part 2

With so many IT initiatives on your organization’s plate today, the IT department must be performing at its peak potential.  Every hospital  IT shop goes through ups and downs — the latter often due to...

View Article

Image may be NSFW.
Clik here to view.

Precision Medicine Requires Precision Health IT

If you follow the news at all, you can’t have missed the discussions about the Precision Medicine Initiative, which first came to light in President Obama’s State of the Union speech in January. The...

View Article


Image may be NSFW.
Clik here to view.

Read the Latest on Proposed Meaningful Use Rules – Part 1

Many have been calling for more information on CMS’ proposed rules on Meaningful Use Stage 3, and Modifications to Meaningful Use in 2015 through 2017, along with details of the comment process.  I...

View Article

Image may be NSFW.
Clik here to view.

Important Proposed Meaningful Use Reporting Changes: Part 1

By now, you’ve all (hopefully) read my previous post  on the proposed Meaningful Use Stage 3 rule. That proposed rule is a dramatic departure from the current Stage 2 rule, making significant strides...

View Article


Image may be NSFW.
Clik here to view.

New Proposed Meaningful Use Reporting Changes: Part 2

As we discussed in our previous post,  the CMS folks have been burning a lot of midnight oil this spring. The Proposed Rule for Modifications to Meaningful Use in 2015 through 2017  contains many...

View Article

Image may be NSFW.
Clik here to view.

How to Calculate Your Service Desk Cost-Per-Contact

Cost-per-contact is one of the primary Key Performance Indicators (KPI) used to measure the success of your Service Desk. As a health IT professional, do you know your hospital’s cost-per-contact as it...

View Article


Image may be NSFW.
Clik here to view.

Happy “Data Independence Day”— Healthcare’s July 4 Event

Patient engagement advocates are on a fiery new campaign, using the symbolism of July 4 to raise the flag higher for patients’ rights to freely enjoy “meaningful use” of their electronic medical...

View Article

Image may be NSFW.
Clik here to view.

The 3 Greatest Cost Challenges Facing Your Service Desk

Many, if not most hospitals have accepted the necessity of incorporating a dedicated Service Desk within their IT operations. With the complexity of new EHRs and other systems required in healthcare...

View Article

Image may be NSFW.
Clik here to view.

Changing EMRS? This Time Make Your Users Happy.

A notable, negative outcome of Meaningful Use has been discontent. One-third of physician EMR users were “very dissatisfied” with the ability of their EMR to decrease their workload,  according to a...

View Article
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